Terms and Conditions
These service terms explain the main rules that apply when you access and use the New Funclub Casino website, create or use a player account, play games, claim promotions, and use related services (together, the “platform”).
By visiting the site, registering an account, depositing, or playing, you confirm that you’ve read and accepted these conditions of use. They’re designed to set clear expectations and outline player responsibilities, platform rules, and the operator’s rights in a practical, easy-to-follow way.
Eligibility: Who Can Use the Platform
New Funclub Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction (and in any case not under 18) to register and play.
It’s your responsibility to make sure online gambling is lawful where you are located and that you’re allowed to use the platform. The operator may restrict or block access from certain countries, regions, or locations, including where regulatory or risk requirements apply.
Creating an Account: Keep It Accurate and In Your Name
To use real-money services, you’ll need to register a player account. When you do, you agree that:
- The information you provide is accurate, complete, and kept up to date (including contact details).
- Your account is registered in your own legal name and for your personal use.
- You will not create more accounts than the operator allows (generally one account per player/household/device/payment method may be permitted, depending on risk checks).
If key details change (for example, address, email, or payment method), you should update your profile or contact support so your account stays in good standing.
Verification and KYC Checks: Why Documents May Be Requested
To protect players and meet compliance standards, New Funclub Casino may request information or documents to confirm details such as:
- Identity and age
- Address and residency
- Ownership of a payment method or wallet
- Source of funds or other account-related details (where required)
Verification may be requested at registration, at deposit, before a withdrawal is approved, or when account activity requires review. If you don’t complete requested checks within a reasonable time, certain features (such as withdrawals or bonuses) may be limited until verification is completed.
Account Security: Your Login, Your Responsibility
You’re responsible for keeping your username, password, and any other login credentials confidential. Activity carried out through your account will be treated as authorized by you unless the operator determines otherwise.
Your account is personal. You may not:
- Share your account with anyone
- Transfer, sell, or assign your account to another person
- Use the platform on behalf of someone else or allow others to play for you
If you believe your account has been accessed without permission, contact support promptly using the details in the Contact section below.
Deposits, Withdrawals, and Account Balances
Payment methods, processing times, fees, availability, and limits can vary based on your location, chosen method, and internal risk checks. Supported methods may include card payments, bank transfers, and crypto, but the platform cannot guarantee that every method will be available at all times or in every region.
Important points to understand:
- Deposits must be made using payment methods you are authorized to use.
- Withdrawal requests may be reviewed before approval, including checks related to verification, bonus status, transaction history, and responsible gaming.
- The operator may apply reasonable security and compliance checks before processing deposits or withdrawals, and may request supporting information where needed.
- If different balances exist (cash balance and bonus balance), they may be treated differently under promotion rules and withdrawal conditions.
Bonus Offers: Extra Rules Apply to Promotions
Bonuses, free spins, free chips, and other promotions typically come with additional bonus terms. By opting into any promotion, you agree to the specific rules for that offer in addition to these platform rules.
Promotion rules may include (where applicable): eligibility requirements, promo codes, wagering requirements, time limits, game restrictions, maximum bet limits, and limits on converting bonus funds to withdrawable cash.
Examples of promotion conditions you may see on New Funclub Casino include:
- Wagering requirements: For example, a free chip may require 20x wagering on slots and 50x wagering on table games/video poker , while deposit match offers may use 45x wagering on bonus funds and free spin winnings.
- Game contribution differences: Slots often contribute at 100%, while table games and video poker may contribute at a reduced rate (such as 10–20%), and some game categories may not contribute.
- Time limits: Some welcome offers may need to be used within a defined period (such as 7 days ) and may expire if unused.
- Code entry and opt-in: Some promos require a code (for example JOIN125 or GET250 ) or manual opt-in.
- One offer at a time: The platform may limit players to one active bonus/promotion at a time.
- Withdrawal impact: Many bonuses are “sticky” or non-cashable until wagering is completed, and bonus funds may be removed or adjusted when a withdrawal is requested. Some offers may also include maximum cashout limits.
Always check the specific promotion details shown in the cashier, promotion page, or within the offer itself before you claim it.
Game Access and Platform Availability
New Funclub Casino aims to provide a reliable gaming experience, but game availability and service access can vary due to factors such as:
- Your location and local restrictions
- Device and browser compatibility
- Scheduled maintenance or software updates
- Technical issues, outages, or provider downtime
The operator may add, remove, suspend, or limit games, features, payment methods, or promotions at any time. This includes changes required by software providers (such as Real Time Gaming), security needs, or compliance obligations.
Fair Play Standards: What’s Not Allowed
Using the platform means playing fairly and using the service for lawful personal entertainment. Prohibited behavior may include:
- Providing false, misleading, or incomplete account information
- Fraud, attempted fraud, or use of stolen payment methods
- Collusion with other players or coordinated play intended to gain an unfair advantage
- Chargeback abuse or intentionally disputing legitimate transactions
- Bonus abuse (including patterns designed to exploit promotion rules rather than genuine play)
- Using VPNs, proxies, IP masking tools, or location manipulation to bypass restrictions
- Using unauthorized software, scripts, bots, automation tools, or any method designed to interfere with normal gameplay or platform operation
- Attempting to manipulate games, outcomes, promotional mechanics, or site systems
If the operator reasonably believes prohibited activity has occurred, it may take action as outlined below.
When the Operator May Limit Service or Close an Account
To protect players and the integrity of the platform, New Funclub Casino may, where reasonable and proportionate, take steps such as:
- Refusing a deposit or limiting certain payment methods
- Suspending a promotion, removing bonus funds, or excluding play from a promotion
- Delaying or freezing a transaction while a review is completed
- Restricting access to parts of the site
- Suspending or closing an account
These actions may occur when verification is incomplete, required information is not provided, gameplay or transactions show signs of misuse, or platform rules appear to have been broken. Where appropriate, the operator will aim to handle reviews fairly and communicate through the account or the contact details on file.
Errors and Technical Problems: How They’re Handled
From time to time, the platform may experience errors or interruptions, including game malfunctions, display issues, incorrect balances, pricing mistakes, bonus crediting errors, or interrupted sessions.
When an obvious mistake or technical issue occurs, the operator reserves the right to correct the error and address related outcomes in a fair and reasonable way. This can include adjusting account balances to reflect the correct result, voiding play impacted by a malfunction, or reissuing/restoring stakes where appropriate and supported by available records.
Responsible Gaming: Entertainment First
Gambling should be treated as entertainment, not a way to make money. If play stops feeling fun or becomes difficult to control, you’re encouraged to seek support and use available responsible gaming tools (such as limits or self-exclusion where offered).
You can also review guidance and tools on the site’s responsible gaming resources page if available.
Intellectual Property: Using the Site Content Properly
The platform’s design, branding, logos, text, graphics, software elements, and other original content are owned by New Funclub Casino and/or its licensors.
You may not copy, reproduce, republish, distribute, reverse-engineer, or commercially exploit any site content without prior written permission, except where allowed for normal personal use of the platform.
Third-Party Providers and Linked Services
Some services on the platform may be provided or supported by third parties, including game providers, payment processors, identity verification services, and technical hosting partners. Certain parts of the platform may rely on these providers’ availability and operational limits.
Where the site links to third-party websites or tools, those services may have their own terms and privacy practices. New Funclub Casino is not responsible for third-party content or services outside the operator’s control.
Liability Limits in Plain Language
New Funclub Casino works to provide a secure and functional service, but it cannot accept responsibility for losses or damages caused by circumstances such as:
- Internet disruptions, device issues, or unsupported browsers
- Player error (for example, entering incorrect wallet addresses or using the wrong payment method)
- Delays or failures caused by third-party providers
- System maintenance, security updates, or unexpected outages
- Events outside reasonable control (for example, broader infrastructure failures)
- Misuse of the platform or breach of the platform rules
Nothing in these terms limits rights that cannot be excluded under applicable law.
“As Is” and “As Available”: No Constant Availability Promised
The website, games, and services are provided on an “as is” and “as available” basis. While the operator aims to keep the platform accessible and accurate, uninterrupted access, constant availability of every feature, and error-free operation cannot be guaranteed at all times.
Updates to These Terms
New Funclub Casino may update these service terms from time to time to reflect changes in services, security practices, operational needs, or legal/compliance requirements.
When updates are posted on the website, the latest version will apply from the date it is published (unless a different effective date is stated). Players should review the terms periodically to stay informed.
Related Policies You Should Review
These service terms work alongside other site policies that may apply depending on how you use the platform. Where available, you should also review:
- Privacy Policy
- Cookie Policy
- Responsible Gaming
- Bonus-specific rules shown in the promotion itself
- AML/KYC policy details provided during verification (if applicable)
Contact New Funclub Casino
If you have questions about these platform rules, your account, verification, payments, or promotions, contact New Funclub Casino support using the official channels:
- Email: support@newfunclub.com
- Phone: +1-888-480-1070
Using the platform after reading this page means you agree to follow these conditions of use. These rules exist to keep gameplay fair, protect player accounts, and set clear expectations so you can focus on a safe, well-managed casino experience.


