Support
At New Funclub Casino, your gaming experience matters to us. Our dedicated support team works around the clock to ensure you can focus on what matters most—enjoying our extensive collection of Real Time Gaming titles and claiming your share of massive wins.
24/7 Support When You Need It
Whether you're spinning reels at 3 AM or need assistance with your latest Bitcoin deposit, our customer service professionals are available 24 hours a day, 7 days a week. We've built our reputation on being responsive when it matters most.
Multiple Ways to Reach Us
Live Chat: Connect with our agents instantly through our website's chat feature. Average response time: Under 60 seconds.
Email Support: Send detailed questions to support@newfunclub.com and receive comprehensive answers within 2-4 hours.
Phone Support: For personalized assistance, call our dedicated line at +1-888-480-1070. Our team is ready to answer immediately during peak hours.
Expert Assistance for All Your Questions
Our support specialists are extensively trained in all aspects of casino operations:
- Account management and security protocols
- Deposit and withdrawal processes for all payment methods
- Bonus terms for promotions like our $13,000 welcome package
- Technical support for gameplay across devices
- Responsible gaming tools and resources
Payment Method Specialists
We understand that different payment methods have unique requirements. Our team includes specialists in cryptocurrency transactions who can guide you through using Bitcoin, Ethereum, Litecoin, and Tether for faster withdrawals and enhanced privacy.
Bonus Code Assistance
Confused about which bonus code to use? Our agents can help you maximize value from promotional offers like our GET250 welcome bonus or exclusive JOIN125 free chip. They'll explain wagering requirements and help you select the best promotion for your playing style.
Comprehensive FAQ Section
Before contacting support, check our detailed FAQ section where we've compiled answers to common questions about account verification, banking options, game rules, and promotional terms. This self-service option often provides immediate answers to straightforward questions.
Your Success Is Our Priority
We measure our support team's performance not just on response times, but on resolution quality. When you contact New Funclub Casino with a question or concern, expect nothing less than complete satisfaction and a swift return to your gaming adventure.
Multilingual Support Team
Our diverse support staff can assist you in multiple languages, ensuring clear communication regardless of where you're playing from. Clear understanding leads to better gaming experiences.
We Value Your Feedback
After each support interaction, you'll have the opportunity to rate your experience. This feedback helps us continuously improve our service quality and address any gaps in our support offerings.